TERMS OF SERVICE

OVERVIEW

This website is operated by www.BestBranding.co.za. Throughout the site, the terms “we”, “us” and “our” refer to www.BestBranding.co.za.  www.BestBranding.co.za offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.  All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall The Discount Network, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless The Discount Network and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Unit 1, 48 Forty-Fifth Avenue, Sherwood Durban  ZA 4091.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

TERMS and CONDITIONS

About us

www.BestBranding.co.za offers and ever increasing range of consumer, household and electronic goods. www.BestBranding.co.za also specialises in over 10 000 Corporate Gifts, Uniforms, Clothing items.  Most of these items can be branded to your company logo and specifications.  Branding options include Laser Engraving, Pad Printing, Screen Printing, Full Colour Dye Sublimation, Full Colour Dome Branding and Embroidery. The Discount Network offers a safe and convenient way to shop on our online store, delivering goods through South Africa.

Use of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty in terms of site content

The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation - data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We reserve the right to:

1.             Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

2.             Change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

3.             We will use our reasonable Endeavour’s to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

4.             All prices are subject to change without notice. All prices are subject to exchange rate fluctuation.

5.             Errors and Omissions Expected. (E&OE)

Privacy Policy & Use Of Your E-mail For Our Marketing Mailing List

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site. We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

By registering on www.BestBranding.co.za, you agree to be automatically subscribed to our marketing mailing list permitting us to send you newsletters and information about our website, events, etc. You will have the opportunity to UNSUBSCRIBE at any time, by clicking on the unsubscribe link contained within any of our communications.

www.BestBranding.co.za will not sell, share, or rent your email address or any other personal information collected on this site. We will take all measurable steps to ensure that your details remain confidential at all times.

If you have any questions or concerns about our privacy policy or use of your e-mail for our marketing mailing list, please send us an E-mail. By using this website, you signify your acceptance of our Privacy Policy and Use Of Your E-mail For Our Marketing Mailing List. If you do not agree to this policy, please do not register on our site.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product Availability and Delivery Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies paid in any way agreed by us are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any product or service through this website.

Product Availability and Out Of Stock Scenario After Having Placed Order

www.BestBranding.co.za is an online shop and we do not physically hold stock of all the products listed on our website. We can't guarantee that the product you order will be in stock at the T www.BestBranding.co.za or with our suppliers at time of order. Please feel free to contact us to enquire on stock availability prior to placing your order.

Lead time is dependent on stock availability. Should stock be available at www.BestBranding.co.za, www.BestBranding.co.za will endeavour to dispatch your order the same day before 11h00, provided payment reflects in the www.BestBranding.co.za bank account as specified on the order confirmation. Should the product not be in stock at www.BestBranding.co.za but in stock with our suppliers, please allow at least 5 working days plus freight transit time. For Branded goods, allow 14 working days.  This is subject to change, depending on availability, quantity required and type of branding required.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence The Discount Network will endeavour to contact you and provide a revised shipping schedule.

www.BestBranding.co.za reserves the right to cancel your order even if payment has been made should the product not be in stock with The Discount Network or our suppliers. Should www.BestBranding.co.za cancel your order we will offer you a choice of either placing the product(s) on back order (price is subject to change and exchange rate fluctuations), a credit on your account or an immediate refund in full. In the case of an immediate refund on an EFT payment, funds may only reflect in your account a day or two following the actual refund - this is beyond our control. In the case of an immediate refund on a credit card purchase, funds may take up to 10 days to reflect back in your account following the actual refund - this is beyond our control.

Where you agree to have your products placed on back order you are hereby informed that the date the goods are expected to arrive are subject to change due to circumstances beyond our control as well as the price being subject to change due to circumstances beyond our control and subject to exchange rate fluctuations which are beyond our control. Should the price change, www.BestBranding.co.za will inform you and you will have the choice to either pay in the difference or elect a credit on your account or an immediate refund in full.

Delivery Charges

The price of products advertised on The www.BestBranding.co.za website exclude delivery charges which are additional unless stated otherwise.

Delivery charges will be calculated and presented to you during the checkout process. These delivery charges as calculated by www.BestBranding.co.za online shopping system during checkout are only applicable to major centres and do not sufficiently cover the cost of deliveries to outlying areas, plots, hospitals, universities, shopping centres and other non residential type properties.  Delivery charges as calculated by the www.BestBranding.co.za online shopping system are therefore subject to change and we reserve the right to re quote you on delivery should the actual cost of delivery exceed the www.BestBranding.co.za  online shopping system generated quote. Should the delivery costs change, The Discount Network will inform you and you will have the choice to either pay in the difference or cancel your order which if paid for already will entitle you to elect a credit on your account or an immediate refund in full. In the case of an immediate refund on an EFT payment, funds may only reflect in your account a day or two following the actual refund - this is beyond our control. In the case of an immediate refund on a credit card purchase, funds may take up to 10 days to reflect back in your account following the actual refund - this is beyond our control.

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

Undeliverable packages

Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.

Order processing

Order processing will not begin until we receive a confirmed order and full payment reflects in our bank account.

Warranty, Returns and Refunds Policy

www.BestBranding.co.za warrants all products to be free of defects at time of shipping. All products are subject to the manufacturer’s terms and warranties.

Prior to returning faulty products you agree to contact us first so that we can provide you with the necessary details to effect the return.

In the unlikely event that a product should become faulty during the warranty period, the product may be returned in order to effect repair or replacement.

The manufacturer or its official distributing agent will at their sole discretion determine if the repair or replacement can be honoured under the terms of the warranty. Their decision is final and no correspondence will be entered into.

Should a product be found to be faulty within 7 days from having received your order, The Discount Network will cover the costs for both the collection and return of the product. This is subject to the manufacturer or its official distributing agent determining that the fault can be remedied and honoured under the terms of the warranty, if not then the costs for the collection and return of the product will be for your account.

Should the product be found to be faulty or become faulty after 7 days from having received your order and where the product still falls within the warranty period, the cost of returning the faulty product will be for your account and www.BestBranding.co.za  will cover the cost of returning the repaired or replaced item back to you. This is subject to the manufacturer or its official distributing agent determining that the fault can be remedied and honoured under the terms of the warranty, if not then the costs for the return of the product will be for your account.

What if I want to return an item?

If you would like to return an item, send us an email stating the reason for the return. Return address details are found below. Given the nature of some the products sold on this website all returns MUST BE unused and unopened (we adhere to strict health and hygiene conditions).

1. The goods must be unused

2. Goods must be in their original condition & packaging.

3. Goods must be received back within 7 days from the day you receive your order.

If we suspect that the goods have been used or any of the above conditions are not met, regrettably we reserve the right to return the goods without notice (and with re-shipping costs being the responsibility of the buyer). Items supplied in sealed packaging that have been opened are non-refundable and non-exchangeable.

A full refund will be made within 30 days from the cancellation of the order, provided the goods are returned to us in their original condition (excluding postage & packaging). Refunds are made via bank transfer to the customer’s designated South African bank account - or for store credit where applicable.

Notice is given that free offers and our P&P (postage and packaging) costs will be accounted for if returned goods take the order value below the free offer level. The value of free offer goods will be deducted from any refund that may be due. To avoid refund deductions please return any free offer goods with your returns if your order value will drop below the free offer level.

All Packages returned to us unclaimed via our courier or delivery service will be subject to reshipping charges as defined on our delivery page.

Please use a courier, as www.BestBranding.co.za cannot be held accountable for returned items not received back. All returned items are subject to a 20% restocking fee. Returns are the responsibility and expense of the customer.

Wrap your return in the same packaging in which you received it and enclose the packing slip. Return via courier (to-door, no post office returns will be collected/permitted).  Delivery fees will not be refunded and the cost of returning the goods will be for your account.

All claims for delivery shortages and damages must be reported to www.BestBranding.co.za within 3 days of the delivery date.

Products shown on this website may vary slightly from the images displayed.

www.BestBranding.co.za cannot be held responsible for orders delayed by incorrect address information supplied during the checkout process. 

Pricing and Product Information

www.BestBranding.co.za  endeavours to offer you competitive prices on current products; your total order price will include the price of the purchase plus VAT and delivery charges (which are subject to change).

While www.BestBranding.co.za strives to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. www.BestBranding.co.za a reserves the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, images, information related to text, pricing, availability, product descriptions and package contents) at any time without notice (including after you submitted your order and confirmation was received). In the event that an item is listed at an incorrect price or with incorrect information, www.BestBranding.co.za Network shall have the right, in its sole discretion, to refuse or cancel any orders placed for that item. If your credit card has been charged for any order subsequently cancelled, www.BestBranding.co.za will issue a credit to your credit card or if payment was by way of EFT, The Discount Network will make a refund into your bank account. We apologise for any inconvenience this may cause you.

Payment Options

Payment can be made by Electronic / Internet Banking Transfer (EFT), Direct Bank Deposit, or Credit Card (MasterCard / VISA). Sorry, no cheques.

EFT (Electronic Fund Transfer)

One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart, proceed to “Checkout” and confirm your order. You will receive an e-mail confirmation of your order where The Discount Network’s bank account details for payment will be provided. Your order will only be shipped once the funds reflect in our bank account as detailed below.

As reference, please specify your Order Number.

BANKING DETAILS:  Bank: First National Bank

Name of account:  T

PayFast is a payments processing service for South Africans and South African websites. We enable easy, secure and instant transfer of money between online buyers and sellers.

We allow sellers to accept payments from buyers in a variety of ways. We process credit cards (Visa and MasterCard), Instant EFT (bank transfers to any of SA's four biggest banks that get instantly verified) and Ukash.

How does it work ?

With PayFast, buyers can make secure and instant online payments to sellers for goods and services. Buyers don't pay anything to use PayFast and sellers are charged a small percentage of each successful transaction. The payments are kept in the seller's PayFast account. When the seller requests a Payout, the money is transferred to their bank account. You can accept payments through PayFast if you're an individual, a registered business or a charity.

PayFast is committed to keeping you and your information secure. We have a multitude of checks in place to protect both buyers and sellers from fraudulent transactions.

•              We use Extended Validation SSL with 256-bit encryption. Only two of the four major South African banks use this, the highest, level of encryption currently available.

•              3D Secure is in place for all credit card transactions over R1000.

•              All sensitive info is encrypted within our own database.

•              We run penetration testing on our system on a weekly basis to look for vulnerabilities. We are only required to do it once every three months, but we run it every week.

•              Our entire site, blog and help site are served off secure servers, making it harder to perpetrate phishing attacks.

•              We also have an excellent monitoring system that does, among other things: GEO IP tracking, velocity testing, BIN/IIN validation and checks against online databases.

•              3D Secure

•              3D Secure is an extra layer of security in using your credit card for online transactions. For online transactions over R1000 you'll be asked to enter your 3D Secure password (different from the PIN), which is called Verified by Visa and MasterCard SecureCode by the respective credit card companies.

•              You have to register for 3D Secure with your card issuing bank, and can be set up either as a password of your choice or a one-time-password that will be sent to you by email/SMS.  Please click on your bank logo for information on how to set up 3D Secure with your bank, if you haven't already done so.

For more information on how to order, special order requirements and other payment options, you can contact

Phone 031 2074208 | Fax: 086 603 1786 | e-mail: bestbranding@gmail.com

Physical Address: Suite 1, 48 Forty-Fifth Avenue, Sherwood, 4091

Terms of Conditions for printing services

By using the services and/or products of www.BestBranding.co.za you agree to the terms of service as set out below.

All quotations given are estimates only and may be subject to change upon viewing customer’s final artwork and specifications.  Quotations will be confirmed with the customer before we proceed with any order.  All quotes are E&OE and in the unlikely event where to www.BestBranding.co.za has made a error on the quotation with regards to any pricing or specification to www.BestBranding.co.za reserves the right to cancel the order and fully refund the customer any deposits made.

The product or service delivered shall be according to the specifications as detailed on our price lists, quotations and/or invoices. If a client has specific requirements these should be clearly mentioned and confirmed by us as we shall only be responsible to produce products and services as described and specified in these document.

Turnaround times as published on this website is estimates only and exact delivery times must be confirmed on order as turnaround time on orders may change somewhat due to a variety of factors including but not limited to special paper orders, special finishing requirements, size of order etc.

Whilst all effort is made to keep colours as accurate as possible - there are various factors that may cause slight variations in colour of up to 10% and therefore 100% colour accuracy cannot be guaranteed.

It shall be the responsibility of the client to check the parcel received from the couriers as to whether or not it has been manhandled at all.  All goods and packaging is sent by us in good order and if any parcel is received that is damaged it shall be the clients responsibility to make a clear note of such on the waybill before signing that he/she has received it in good order and immediately thereafter inform www.BestBranding.co.za thereof.

All couriers used to www.BestBranding.co.za have a track record for reliability in keeping with the terms of their delivery service.  However in isolated cases unforeseen circumstances such as vehicles that are hijacked or aeroplanes that could not take off due to weather conditions are all factors completely out of our control and we cannot take responsibility for the late delivery of such orders.

All orders placed, invoiced and where such have been paid for partially or fully by the customer shall be considered fixed orders and shall not be refunded under any circumstances.  The customer may cancel certain items and use such credit for any other product and/or services.

Where the customer may have a any grievances with regards to any of the products and/or services rendered such grievances should be communicated to www.BestBranding.co.za in writing.  If such grievance -whether this be print or design quality, delayed deliveries or any related matter be found reasonable, to www.BestBranding.co.za shall take any necessary actions to rectify such problems, but this shall not constitute grounds for cancellation of orders or refunds under any circumstances.

Where any graphic design services are done for the customer - all proofs are sent via email or dropbox or similar electronic service.  It shall be the responsibility of the customer to ensure that he/she has verified all details (i.e. names, telephone numbers etc) to be correct as we do not take responsibility for any spelling mistakes and/or omissions after the customer has approved the design. Our printers generally reproduce colours on screen quite accurately but no colours can be guaranteed to be 100% accurate to how it displays on screen. Physical printed proofs can be sent to the customer at additional charges. Where a Pantone colour is given by the customer we can more closely ensure the final colour to be as close as possible to the Pantone colour supplied.  Litho printing of one and two colour may be pantone, however full colour process is done in CMYK.

All artwork or Logo Designs shall cover traditional 2D graphical design only and does not cover 3D, Animation or Cartooning.  Full ownership of the finalised artwork or logo concept shall be transferred to the customer providing any outstanding amounts due by the customer are settled.  Where a customer requires a logo to be copyrighted this process and all costs involved shall be the responsibility of the customer.  All design work that were done during the course of a logo design packages which were not selected for the final logo shall remain the property of to www.BestBranding.co.za  and the customer shall only be allowed to use the finalised logo.  Logo packages not finalised after 6 months shall be considered finalised and no further design work shall be done after this without being charged for extra.

The terms and conditions as set out herein is subject to change and by no means all inclusive -any issue not particularly dealt with herein shall be dealt on a case by case basis -and unless written promises or guarantees have been made to the contrary, management shall make decisions on such issues at own discretion.  Should you have a question as to our policy on any particular matter which were not addressed herein you are welcome to contact us to verify this before making use of any of our product and services.